Warranty Information

CLEANCUT LIMITED WARRANTY
Subject to the terms of this Limited Warranty, Safeway Safety Step, LLC (DBA “CleanCut”) will, at its
election in its sole discretion, repair or replace the CleanCut Step, CleanCut Ultra- Low, CleanCut Door,
or CleanCut Convertible (“Product”), or issue a Product refund, if the Product is found by CleanCut to be
defective in material or workmanship (or both) during the relevant period set forth below.
Limited Warranty Period
The warranty period begins on the date that the Product is shipped to the original purchaser and continues
for one (1) year so long as the Product is used by the original purchaser for personal, family or household
purposes. This warranty is not transferrable and does not apply to subsequent owners, transferees or users.
This limited warranty DOES NOT COVER the following:
1. Defect or damage arising from shipping, installation, alterations or modifications of any type,
accidents, abuse, misuse, lack of proper maintenance (including failures to maintain caulking) and
cleaning, whether caused by an installer, plumbing contractor, service company, the original
purchaser or any other person.
2. ANY DEFECTS RESULTING FROM IMPROPER INSTALLATION OR MAINTENANCE OF
THE PRODUCT, AND IN NO EVENT SHALL THIS LIMITED WARRANTY APPLY IF THE
PRODUCT IS NOT INSTALLED BY A LICENSED CONTRACTOR OR OTHER TRAINED
PROFESSIONAL.
3. Deterioration through normal wear and tear and the expense of normal maintenance.
4. Shipping cost for returning products for repairs or replacement under the limited warranty and
labor or other cost incurred in connection with removal or installation under this limited warranty.
5. ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OF WHICH
ARE HEREBY EXPRESSLY DISCLAIMED, OR EXTENSIONS BEYOND THE DURATION
OF THIS LIMITED WARRANTY OF ANY IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY OR FITNESS FOR AN INTENDED PURPOSE. Depending on your
state, some of these limitations may not apply to you.
6. Responsibility for compliance with local code requirements.
This warranty shall become effective upon receipt by CleanCut of warranty registration. To register
warranty, please visit http://www.cleancutbath.com/warranty and note the Reference Number provided at the
top of this form. For service under this warranty, you must notify CleanCut in writing within ten (10)
days of discovery of a defect at: 5242 Rialto Road, West Chester, OH 45069 or by email at
info@cleancutbath.com. All such notices must include the date when the defect was discovered, a
description of the defect, the name and address of the installer of the Product and evidence of the date of
purchase and date of delivery. Please allow a reasonable time for commencement and completion of
warranty repairs.
No other company or person has any authority to make any warranties or representations on behalf of
CleanCut for the Product. This limited warranty does not affect the other statutory rights you may have,
which vary from state to state.